Thursday, August 2, 2012

My Zalora Experience

 
The internet has made is easy to order anything without you leaving the comforts of home. And with a lot of online stores to choose from, the wide variety of item offers becomes less important. You will agree that the merchandise mix only places second to a great after sales and customer service support. 

My shopping experience with Zalora is what I'd call awesome! It is far better than my ebay purchases as I was kept informed of my purchases' delivery status all the time.
I ordered for a Jessica blouse (CO899AA29USG-94047) and Camisole (CO899AA30GVP-114972) via zalora.com.ph and paid it via over-the-counter bank transaction. I emailed them a copy of the deposit afterwards. I received a call from a Zalora representative through 09175356011 confirming my order number 200094746 and posted payment.

In less than 3 days, my items were delivered by LBC. It came in an adorable box packaging.
Zalora provided service that went beyond my expectations and I am glad with my first Zalora experience. I am sure you will also find something that would take your fancy at the Zalora online store.

Zalora offers a free, no questions asked return or exchange service within 30 days from receipt of items. You may return items for exchange or store credit for any reason that you are not 100% satisfied with your purchase. The return shipping is free of charge.

Like Zalora on facebook or follow them on twitter for additional information.  You may also get in touch through customer@zalora.com.ph or by calling (02) 858-0777 / (02) 513-0373

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