Novotel Manila Araneta City wins award from TripAdvisor and Agoda

Araneta City and the country’s first Novotel brand announced that its very own Novotel Manila property has been lauded by two major online travel agencies and metasearch engines for its outstanding fetes. Novotel Manila Araneta City snagged the much-coveted Tripadvisor Travellers’ Choice award and Agoda’s 2020 Customer Review Award. TripAdvisor and Agoda gather reviews from travellers from around the world and use that info to spotlight the very best in the hospitality business. And these achievements celebrate Novotel Manila Araneta City's exemplary performance across a range of categories.

The 2020 Agoda Customer Review Award is given to hotel brands with guest review scores over 8.0, from genuine and authentic customer reviews based on five key criteria including location, service, cleanliness, facilities and value for money. The Agoda ratings and reviews guide fellow travelers in choosing a property.

The world’s largest travel platform TripAdvisor, on the other hand, offers trusted, authentic advice and recommendations from real travellers. Based on a full year of TripAdvisor reviews (prior to any changes caused by the pandemic), award winners that are known for consistently receiving great traveler feedback, placing them in the top 10% of hospitality businesses around the globe. 
"This has been a tough year for our industry, but the global desire to go and explore, whether the destination is an hour away or across the world, remains strong. We're passionate about guiding travelers to the good out there, especially the good found within these recognized hotels, restaurants and airlines that rise to the occasion in offering the best of the best," said Lindsay Nelson, chief experience and brand officer at Tripadvisor. "The Travelers' Choice program is one way that travelers and diners can benefit from the real-life experiences of other people so they can plan their perfect trip that meets their needs, budget and style."

Novotel continually strives to deliver Top-Quality Guest Experience

With the goal of welcoming, safeguarding, and taking care of guests in mind, Novotel Manila Araneta City has recently implemented extensive health and safety procedures to protect everyone. These COVID-19 measures adhere to ALLSAFE standards. The ALLSAFE label certification was created by Accor and meticulously screened by Bureau Veritas, an international company that specializes in testing, inspection, and certification of companies  belonging to various industries such as hospitality.

As travel restrictions ease, more places around the country transition to a modified general community quarantine (MGCQ). In line with this, Novotel anticipates reopening of its doors to guests and ensures that it is once again ALLSAFE to stay, ALLSAFE to dine and ALLSAFE to meet and celebrate at Novotel Manila.